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Choose a subscription for regular sending or prepaid credits for occasional volume. Check the current pricing page for prices, volumes, and the features included in your order.

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Subscription plans

The current pricing page lists the Free plan for the first six months. See Free trial for activation steps.

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Feature allowances

Some webhook events have additional account or plan restrictions. Check the options enabled in your dashboard. Free and Basic do not include dedicated IPs; discuss Pro and Enterprise IP options with support.

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Prepaid credits

Pay-as-you-go plans include Silver, Gold, Resell, Titanium, and Diamond, with custom volumes available on request. They share Basic plan features. Unused prepaid credits expire one year after purchase. Unused subscription volume does not carry over to the next billing period. Review your order and the terms and conditions before purchasing.

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Order or change a plan

1

Sign in

Open your turboSMTP dashboard.
2

Open the plan selector

Click the green Order a new plan button in the top bar, or use the order option in your plan box.
3

Choose and purchase

Select your plan and review the payment and renewal details at checkout. Activation follows payment approval and any account review.

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Renewals and cancellation

Check your order confirmation for renewal settings. For subscriptions paid through 2Checkout, follow the official cancellation instructions: sign in to the 2Checkout account portal, open My Services, and select Stop automatic license renewal for the relevant product. Contact support if your purchase uses another billing arrangement or you need help locating it.

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Payments, invoices, and refunds

Checkout shows the payment methods available for your order. The dashboard account menu includes My Products and Pro forma Invoices. For 2Checkout purchases, use its account portal for payment records. Payment confirmation can take a few minutes. If a paid order remains unpaid in the dashboard, check for the gateway confirmation and contact support with the order details. For cancellation and refund conditions, read the terms and conditions and your order agreement. Contact support about a specific purchase.